IP range block not working.

  • Resolved dirba

    (@dirba)


    2 years ago

    Recently, IP range blocking has stopped working for me. In Tools, I run WhoIs on the IP in question, select Block This Network, get taken to Firewall, add a reason, then click Block Visitors Matching This Pattern, and it just… does nothing. Page refreshed, but the block hasn’t been added to my list. I know it has worked in the past.

    Anyone know why this might be happening or how to fix?

Viewing 5 replies - 1 through 5 (of 5 total)
  • wfjoshc

    (@wfjoshc)

    Hi @dirba

    Thanks for reaching out!

    When you go to add it to the list and the page refreshes, can you see any browser console errors?

    Let me know!

    Thanks,

    Joshua

    Thread Starter dirba

    (@dirba)

    Thanks for responding, @wfjoshc . Nope, I don’t see anything like that. Just the little orange “WordFence is working” loading thing in the lower right, then it just disappears again like nothing happened. No errors displayed.

    wfjoshc

    (@wfjoshc)

    Hi @dirba

    Would it be possible to send over a screenshot of this?
    Thanks,

    Joshua

    Thread Starter dirba

    (@dirba)

    @wfjoshc I’ve tried to insert an image, but it’s not letting me unless I upload it somewhere else. But, there’s not much to see, it’s just the standard screen on the Blocking page under Firewall settings. Just loads, then stops.

    wfjoshc

    (@wfjoshc)

    Hi @dirba
    Sorry for the confusion, I am asking if you see anything in the browser console when you right click the page -> Inspect -> Console

    Please let me know if anything shows up there!
    Thanks,

    Joshua

Viewing 5 replies - 1 through 5 (of 5 total)
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