• Resolved semplicewebsite

    (@semplicewebsite)


    Hello, I bought the addon to have a consent register locally. I am seeing, however, that the registered IP is always the same from any network I connect to. Specifically it is 127.0.1

    Ultimately I only have the date and time of the consents but not the IP from which it was given

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Support

    (@nikelschubert)

    Hi, thanks a lot for the report i will have a look into that. Can you share your page and more details about the hosting?

    Regards

    Thread Starter semplicewebsite

    (@semplicewebsite)

    Thanks for the reply. The link of my site I am attaching here as a screenshot to avoid indexing https://ibb.co/kJjrp4J

    In any case, I have write permissions enabled since your plugin practically stores everything except the IP

    Thread Starter semplicewebsite

    (@semplicewebsite)

    I don’t want to make controversy but for a plugin for which you buy the paid version, the assistance is a bit disappointing. Also because my question deals with a fundamental topic and it is the only one why I bought the plugin

    Plugin Author Support

    (@nikelschubert)

    Hi,

    sorry for the long wait. I just released 1.3.1 which might fix your issue.
    If not it will make it easier to find the error for me.

    Please update and give me a Feedback.
    It might take up tp 24h until you see the update in your plugin area.

    If you still have the issue please sent me the value of the new field “user_ip_source” in the ndjson.

    Regards

    • This reply was modified 2 years, 11 months ago by Support.
    Thread Starter semplicewebsite

    (@semplicewebsite)

    Okay, thank you and forgive me for what I wrote. Unfortunately it is a period in which everyone wants a solution for these cookies and all of us, unfortunately, answer for it in front of customers. Thank you and have a good day

    Thread Starter semplicewebsite

    (@semplicewebsite)

    Just tested the update, it works great. Thanks so much!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘IP of consents always the same’ is closed to new replies.