IP blocking

Hey @rickyprice,

If you reference the IP in Wordfence > Live Traffic what’s the reason it’s getting blocked for? If you’re able to, can you please share a screenshot of the expanded details so we can get a better idea of what’s happening?

Thanks,

Gerroald

Hi here is a screenshot of the expanded view.

https://pontik.com/wp-content/uploads/2019/11/ip-block-pontik.fw_.png

Hey @rickyprice,

It looks like it’s a crawler that’s crawling the site to quickly and getting blocked for it. The feature that controls this is Rate Limiting. I can’t find any malicious reports on the IP, so I think it’s legitimate. If you’re getting other IPs blocked for the same reason you might adjust your settings. But if this is the only one it might just be crawling too aggressively, resulting in the blocks.

Thanks,

Gerroald

Ok I will whitelist the ip. Rather keep the limiting as it is.

Hey @rickyprice,

That sounds like a plan.

Please let us know if anything else comes up.

Thanks,

Gerroald