IP address mismatch

please go to my.quic.cloud -> dns zone -> this domain -> update www and/or root domain to correct IP

then go to my.quic.cloud -> this domain -> setting -> server IP , update the IP as well

Thanks for your reply. Do you mean the A records? The values look like they are from my previous hosting provider.

• This reply was modified 1 week, 2 days ago by eheijns.

yes , these records should be updated to correct IP ,and also the one in my.quic.cloud -> domain -> settings -> server IP

OK. Many thanks!

I should get the name servers now, but instead I get this:

What should I do?

I see the name servers now under DNS zones. But it says the CNAME c3627625.tier1.quicns.com is invalid…

• This reply was modified 1 week, 2 days ago by eheijns.
• This reply was modified 1 week, 2 days ago by eheijns.

if your current DNS provider does not allow CNAME to be set on root domain , then you need to swtich to our DNS or other DNS that allows CNAME on root domain

OK

OK. I’ll try that.

I’ve changed the name servers into the QUIC.CLOUD name servers on the hosting side hPanel. I have to wait a while now before it becomes active.

It doesn’t work…

See below:

Does the CDN work now? It says it’s enabled. Is it necessary to change CNAME?

• This reply was modified 1 week, 2 days ago by eheijns.

no , if you are using QC DNS , you do not need to use CNAME , just set normal A records for www and root domain

leave your DNS as it is right now , don’t modify it anymore

The DNS A records are set to the correct IP address.

OK