IP address is blacklisted

@junaidshaik31
please ask your hoster if your host has blocked loopback connection, and in this case, in order to get cron schedule working, you will need to enable alternative cron ( you already did ).

Or you can set the job run with the link, by following this instruction:
Go to BackWPUp -> ?Jobs -> choose your job -> in Schedule tab you will find option Start job -> choose run “with a link”
Pass the link to your real server cron or any online cron service

Thank You @duongcuong96.
Contacted hosting provider immediately. They repeated no mistake from their end.

I have a question to ask. When the dashboard says your IP address is blacklisted, what IP address is it talking about. Server from Webhost company or my IP address provided by ISP with which I use my PC.?

I used a plugin to send a few emails. Very less in number, as the site is very new and subscribers are very less too. is that responsible for IP blacklisting?

I noticed that a message in dashboard saying “You may want to look at these 5 items in site health check status page and when I go there there are no critical errors and not even the old recommendations. All it says is Results are loading and nothing is being displayed. I did not turn on Alternate cron and did not follow your suggestion either at this point.

Any help is appreciated.
Thank you.

@junaidshaik31

1. The REST API call gave the following unexpected result: (403) Access denied. Your IP address is blacklisted. If you feel this is in error please contact your hosting provider’s abuse department.
2. The scheduled event, action_scheduler_run_queue, failed to run. Your site still works, but this may indicate that scheduling posts or automated updates may not work as intended.
And when I ran debugging using BackWpup, I got this “Content: Access denied. Your IP address is blacklisted. If you feel this is in error please contact your hosting provider’s abuse department.”

Yeah, the site health is totally correct and the issue is not coming from our BackWPUp plugin, so my best recommendation for you this case is just to contact the hoster, I guess you are running BlueHost, maybe you should again contact them, ask for my WordPress site check return these warnings.

I have a question to ask. When the dashboard says your IP address is blacklisted, what IP address is it talking about. Server from Webhost company or my IP address provided by ISP with which I use my PC.?

It’s a server IP address and your concert about the email plugins is not related so you should not worry about that email plugin.

Thank you again @duongcuong96
This is not from BackWPUp plugin. I contacted my hosting provider about the same and they are now looking at it.
I opened and checked my .htaccess file. I can see these lines at the beginning.
# BEGIN HTTPS Redirection Plugin
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{SERVER_PORT} !^443$
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
</IfModule>
# END HTTPS Redirection Plugin
I uninstalled this plugin long back. But still these lines can be seen in .htaccess. is that normal ?

@duongcuong96.
Thank you very much. As you said it is something to do with hosting. Bluehost has taken care of and solved the issue.