IP Address blocked

  • Resolved SteveHale

    (@stevehale)


    1 year, 5 months ago

    Hi

    I have two users who have been blocked from using a form on my web site.

    In the log I see this entry:

    Deny by WAF
    SQL injection
    {“critical”:”#.*?(UNION( ALL)? SELECT|DROP TABLE|OR 1=1|–|UPDATE.*SET|INSERT INTO).*#”}

    What does this mean please and what can I advise the user to avoid this issue.

    Regards

    Steve B

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support katereji

    (@katereji)

    Hello.

    We’ve already fixed this. Please, click the button ‘Synchronize with Cloud’ (go to WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> gray button on the top of the page).

    Thread Starter SteveHale

    (@stevehale)

    The error is coming from Cleantalk Security log not the Anti Spam.

    Please advise

    Steve

    Plugin Support katereji

    (@katereji)

    You are right, I am sorry for this typo.

    The solution remains the same: synchronization with the CleanTalk cloud, but in the Security plugin.

    If the issue still persists for some reason please contact us via our private Ticket System:?https://cleantalk.org/my/support/open.

    • This reply was modified 1 year, 5 months ago by katereji.
    • This reply was modified 1 year, 5 months ago by katereji.
    Thread Starter SteveHale

    (@stevehale)

    I am still getting the same issue.

    Users cannot fill in forms etc.

    They are getting VERY frustrated!

    Please advise.

    Steve B

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    We need additional details about your website. To begin with, we would like to take a look at the form on which the issue arises.
    If you want you can contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 5 replies - 1 through 5 (of 5 total)
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