IP address blocked

  • Resolved georginacolman

    (@georginacolman)


    2 years, 11 months ago

    I have been using All in One WP on our wordpress site for a while now. However the plug-in now seems to be blocking our company IP address and will not allow the admin login.

    I am pretty sure it’s the plug-in because when i disable it i can login. However this doesn’t help me because I then can’t check if in fact the IP address is blocked.

    Why would this suddenly change? I have never had this issue before and we haven’t changed anything internally.

    I’m not an expert web guru so have no idea about changing codes etc and I rely on the plug-ins to keep the website secure

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support vupdraft

    (@vupdraft)

    Without being able to see your .htaccess or you settings, it’s difficult to speculate what caused this change.
    I would suggest removing the plugin according to this guide:https://mbrsolution.com/wordpress/remove-all-in-one-wp-security-database-tables.php. This will remove all of the plugin and its DB entries.
    and then reset up the plugin.

    If you have access to the .htaccess file (this is where the ip addresses are blocked via all-in-one-wordpress) then you can edit this file to replace and/or add an additional line here.

    Only change the lines concerned!:

    
<IfModule ...
Allow from <Insert-Your_IP_ADDRESS_HERE>
</IfModule>

    And then also from:

    
<IfModule ...
Require ip <Insert-Your_IP_ADDRESS_HERE>
</IfModule>

    You can go and search for your external ip address by using:

    
curl ifconfig.me

    However when you do have access to the page don’t do this anymore.

Viewing 2 replies - 1 through 2 (of 2 total)
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