• Resolved HKCCCC IT

    (@hkcccc)


    Our site is behind Nginx reverse proxy, all the IP detected is the nginx server, not the end client. Other plugins has options to use The X-Forwarded-For?request header. Does Formidable Forms has similar settions?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Njones35

    (@njones35)

    Hi @hkcccc

    Can you please be more specific and let me know exactly what you are trying to achieve with Formidable? I need some context to help understand what you are asking.

    Thank you!
    Nathanael.

    Thread Starter HKCCCC IT

    (@hkcccc)

    Our website is behind a nginx reverse proxy with IP 192.168.1.2

    When a client submits a form, the entry’s IP address is not the client’s IP address but 192.168.1.2. How to report the correct IP?

    FYI: We use other wordpress plugins that has an option to choose which IP address to use, if we set HTTP_X_FORWARDED_FOR it will correctly report client’s IP.

    Plugin Support Njones35

    (@njones35)

    Hi @hkcccc

    If you login to your WordPress dashboard and navigate to the Formidable > Global Settings page, at the bottom part of the general settings section there is an option for “Use custom headers when retrieving IPs with form submissions.”

    This is off by default as HTTP_X_FORWARDED_FOR can be spoofed. But it’s required for reverse proxies. If you check this box and save your settings it should resolve your issue.

    Best,
    Nathanael.

    Thread Starter HKCCCC IT

    (@hkcccc)

    Thank you, the settings worked.

    Plugin Support Njones35

    (@njones35)

    Hi @hkcccc
    I’m delighted I could help. Have a great day!

    Best,
    Nathanael

Viewing 5 replies - 1 through 5 (of 5 total)
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