IP address

I’ve just tested the form. I can see the IP address on the email I get and the autoresponder works.

Can you give me a link to your contact page so I can test the form

Hi Aerin,

I has been working on the memberships plugin. Right now everything still goes to the homepage? I’m trying to figure out how to set up the access/restrict pages for the visitors.

Once is done? I will post the contact page to let you test on it and along with a screenshot from the email I was tested on that doesn’t show the IP?

Will update the information asap! Thanks

Hi Aerin,

Thanks for your time waiting. I just finally got the pages to set correct.

I did another test sent, still NO LUCK on tracking information?

Here is the link to the contact page, please help for testing.
https://www.damndramaqueen.com/contact-damn-drama-queen/

Also I screenshot and photoshop the tracking and message together.

Also, I set the Auto Responder. No respond to my email? Any idea?

Please advise help,
Thanks,

Hmm, kind of small image and hard to see from that screen attachment.

Please go to this address for regular view.

https://www.damndramaqueen.com/email-ip.jpg

Thanks,

The tracking information doesn’t display on the messages table, it only gets appended to the email.

If you aren’t receiving the emails then you need to talk to your hosting company. The email is sent directly to your hosting company for processing. If you haven’t set up email forwarding then you won’t get the messages: https://www.inmotionhosting.com/support/edu/everything-email/email-features/set-up-email-forwarder

Graham

Hi aerin,

We just setup the email forwarder. It works great!

Thanks for your great help!

Excellent! Can you please mark the thread as resolved