• Resolved pmathis09

    (@pmathis09)


    Having a strange issue when attempting to view projects on an apple mobile device. The page loads slowly which may be expected with my image sizes but if I begin to scroll the page crashes. The browser displays a webpage not available message. If the projects are set to open with Bechance the problem is resolved. Is there a possible fix I’m missing or perhaps a workaround to force mobile traffic to open the projects with Bechance?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author eleopard

    (@eleopard)

    Dear pmathis09,

    Thanks for using the Portfolio Manager.
    Apologies for any inconvenience caused due to the Plugin.

    This is indeed a strange bevaiour.
    Could you please share link to your portfolio page?
    That help us look into the issue in detail.

    Thread Starter pmathis09

    (@pmathis09)

    Plugin Author eleopard

    (@eleopard)

    Dear Patrick,

    We have tested the website and single project page in both Android and iPhone5.
    And we did not experienced any crashes, just slow images loading.

    Could you be more specific, as to what device you are using, and the browser name and version?
    Also, please check if the browser you are using is updated to the latest version.

    Thanks.

    Thread Starter pmathis09

    (@pmathis09)

    The issue was terrible image optimization and my device’s inability to deal with it. After some image compression the problem was solved. Totally on my end thanks for helping me troubleshoot!

    • This reply was modified 7 years, 8 months ago by pmathis09.
    Thread Starter pmathis09

    (@pmathis09)

    Though I now seem to be receiving these errors for some unknown reason

    Warning: Invalid argument supplied for foreach() in /home/pmathis09/public_html/wp-content/plugins/portfolio-manager-powered-by-behance/layouts/eds-bpm-single-project.php on line 216

    Warning: Invalid argument supplied for foreach() in /home/pmathis09/public_html/wp-content/plugins/portfolio-manager-powered-by-behance/layouts/eds-bpm-single-project.php on line 220

    Warning: Invalid argument supplied for foreach() in /home/pmathis09/public_html/wp-content/plugins/portfolio-manager-powered-by-behance/layouts/eds-bpm-single-project.php on line 316

    Plugin Author eleopard

    (@eleopard)

    Dear Patrick,

    Regarding the issue, could you please check if the debug mode is on at your end?
    In order to do so, please follow below instruction:
    1. In the root folder of your WordPress installation, there is a file wp-cofig.php
    2. Open the file in any editor and look for “WP_DEBUG”
    3. check the value of WP_DEBUG, if it is true, set its value to false,
    define('WP_DEBUG', true);

    let me know if it works

Viewing 6 replies - 1 through 6 (of 6 total)
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