Hi @leomarioto,
Thank you for your message.
Tell me, have you read the plugin FAQ? There are answers to many questions. Remember to always read the FAQ plugs and other similar thread before adding in the support thread.
Many problems can be solved without adding a thread, because the issue has already been raised in the FAQ or other thread. And that saves a lot of time. I will be grateful if you understand me and appreciate your and my time.
Problems are often repetitive. They often result from a custom server or page configuration. That is why I am asking you to try to find a solution in the FAQ or other forum threads. I can not write back to every person the same things. I try to develop a FAQ so that everyone can find answers to repetitive problems.
There is even a special question in the FAQ that has a list of things I need to help you. The information that something is not working or I have some error, unfortunately, does not allow me to help because I know nothing about your website.
Please read the entire FAQ carefully and look at other threads in this forum. If you can not find anything that you contact me please, providing me all the information you need.
And I have one more request – let me know when the problem is resolved. Unfortunately, many people I try to help after receiving a solution will not even inform you that it worked. And this helps me a lot in providing better and better technical support.
