Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author megamenu

    (@megamenu)

    Hi lualisz,

    It is, yes.

    Regards,
    Tom

    Hello,

    I am having an issue where the “hamburger” icon is not clickable when only using the Safari mobile browser. Chrome, Brave, Firefox (mobile and pc) all work fine. I have no js errors, and the maxmegamenu.js file is being called in the footer of the page as well (from the working browsers, I have to wait to test Safari).

    Site url: https://wellsdrew.com
    Menu location is the top nav menu in the header.

    
    ### wp-core ###
    
    version: 6.0.2
    site_language: en_US
    user_language: en_US
    timezone: America/New_York
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 1
    blog_public: 1
    default_comment_status: undefined
    environment_type: production
    user_count: 93
    dotorg_communication: true
    
    ### wp-dropins (1) ###
    
    advanced-cache.php: true
    
    ### wp-active-theme ###
    
    name: Hello Elementor Child Theme (hello-elementor-child)
    version: undefined
    author: Travis Nash
    author_website: (undefined)
    parent_theme: Hello Elementor (hello-elementor)
    theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, menus, automatic-feed-links, title-tag, html5, custom-logo, editor-style, align-wide, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, widgets
    theme_path: /mnt/customers-man/customers-el-4207644-36203-wellsdrew-wordpress-pvc-6319308c232895001f9795cf/wp-content/wp-content/themes/hello-elementor-child
    auto_update: Disabled
    
    ### wp-parent-theme ###
    
    name: Hello Elementor (hello-elementor)
    version: 2.6.1
    author: Elementor Team
    author_website: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
    theme_path: /mnt/customers-man/customers-el-4207644-36203-wellsdrew-wordpress-pvc-6319308c232895001f9795cf/wp-content/wp-content/themes/hello-elementor
    auto_update: Disabled
    
    ### wp-mu-plugins (1) ###
    
    WP STAGING Optimizer: version: 1.5.1, author: René Hermenau
    
    ### wp-plugins-active (26) ###
    
    Activity Log: version: 2.8.4, author: Activity Log Team, Auto-updates disabled
    Advanced Custom Fields: version: 6.0.2, author: WP Engine, Auto-updates disabled
    Backup Duplicator & Migration - WP STAGING: version: 2.9.20, author: WP-STAGING, WPStagingBackup, Auto-updates disabled
    Code Snippets: version: 3.2.1, author: Code Snippets Pro, Auto-updates disabled
    Elementor: version: 3.8.0-cloud7, author: Elementor.com, Auto-updates disabled
    Elementor Pro: version: 3.8.0-cloud6, author: Elementor.com, Auto-updates disabled
    Essential Addons for Elementor: version: 5.3.2, author: WPDeveloper, Auto-updates disabled
    FileBird Lite: version: 5.0.8, author: Ninja Team, Auto-updates disabled
    File Manager Advanced: version: 4.1.5, author: modalweb (latest version: 4.1.6), Auto-updates disabled
    Google Listings and Ads: version: 2.1.4, author: WooCommerce, Auto-updates disabled
    HubSpot All-In-One Marketing - Forms, Popups, Live Chat: version: 9.0.123, author: HubSpot, Auto-updates disabled
    Max Mega Menu: version: 2.9.8, author: megamenu.com, Auto-updates disabled
    Navception: version: 2.0.0, author: Faison Zutavern, Auto-updates disabled
    Performance Lab: version: 1.5.0, author: WordPress Performance Team, Auto-updates disabled
    Site Kit by Google: version: 1.84.0, author: Google (latest version: 1.85.0), Auto-updates disabled
    User Role Editor: version: 4.63.1, author: Vladimir Garagulya, Auto-updates disabled
    Visibility Logic for Elementor: version: 2.3.2, author: StaxWP, Auto-updates disabled
    White Label CMS: version: 2.3, author: www.videousermanuals.com, Auto-updates disabled
    WooCommerce: version: 6.9.4, author: Automattic, Auto-updates disabled
    WooCommerce Shipping & Tax: version: 1.26.3, author: WooCommerce, Auto-updates disabled
    WooCommerce Stripe Gateway: version: 6.8.0, author: WooCommerce, Auto-updates disabled
    WooCommerce Subscriptions - Custom Price String: version: 1.0.4 (no dependencies), author: Prospress Inc., Auto-updates disabled
    Wordfence Security: version: 7.7.1, author: Wordfence, Auto-updates disabled
    WP-Optimize - Clean, Compress, Cache: version: 3.2.9, author: David Anderson, Ruhani Rabin, Team Updraft, Auto-updates disabled
    WP Mail SMTP: version: 3.6.1, author: WPForms, Auto-updates disabled
    Yoast SEO: version: 19.7.2, author: Team Yoast (latest version: 19.8), Auto-updates disabled
    
    ### code-snippets (8) ###
    
    snippet-1: name: Make upload filenames lowercase, scope: global, modified: 2022-09-09 18:45:57, tags: [sample, media]
    snippet-2: name: Disable admin bar, scope: front-end, modified: 2022-09-09 18:45:57, tags: [sample, admin-bar]
    snippet-3: name: Allow smilies, scope: global, modified: 2022-09-09 18:45:57, tags: [sample]
    snippet-4: name: Current year, scope: content, modified: 2022-09-09 18:45:57, tags: [sample, dates]
    snippet-5: name: Custom Widget 1, scope: global, modified: 2022-09-09 19:55:45
    snippet-6: name: Custom Contact Us Widget, scope: global, modified: 2022-09-09 19:42:13
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1803
    imagemagick_version: ImageMagick 7.0.11-14 Q16 x86_64 2021-05-31 https://imagemagick.org
    imagick_version: 3.4.4
    file_uploads: File uploads is turned off
    post_max_size: 256M
    upload_max_filesize: 256M
    max_effective_size: 256 MB
    max_file_uploads: 20
    imagick_limits: 
    	imagick::RESOURCETYPE_AREA: 118 GB
    	imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
    	imagick::RESOURCETYPE_FILE: 786432
    	imagick::RESOURCETYPE_MAP: 118 GB
    	imagick::RESOURCETYPE_MEMORY: 59 GB
    	imagick::RESOURCETYPE_THREAD: 1
    imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, ASHLAR, AVI, AVIF, AVS, BGR, BGRA, BGRO, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUBE, CUR, CUT, DATA, DCM, DCR, DCRAW, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, FARBFELD, FAX, FF, FILE, FITS, FL32, FLV, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, HALD, HDR, HEIC, HEIF, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, JNG, JNX, JPE, JPEG, JPG, JPS, JSON, K25, KDC, KERNEL, LABEL, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MTV, MVG, NEF, NRW, NULL, ORA, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PHM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGB565, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TM2, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMV, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YAML, YCbCr, YCbCrA, YUV
    gd_version: bundled (2.1.0 compatible)
    gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
    ghostscript_version: unknown
    
    ### wp-server ###
    
    server_architecture: Linux 5.4.170+ x86_64
    httpd_software: nginx/1.18.0
    php_version: 7.4.26 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 1000
    time_limit: 60
    memory_limit: 512M
    max_input_time: 60
    upload_max_filesize: 256M
    php_post_max_size: 256M
    curl_version: 7.79.1 OpenSSL/1.1.1l
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 8.0.26-google
    client_version: mysqlnd 7.4.26
    max_allowed_packet: 33554432
    max_connections: 4030
    
    ### wp-constants ###
    
    WP_HOME: https://wellsdrew.com
    WP_SITEURL: https://wellsdrew.com
    WP_CONTENT_DIR: /mnt/customers-man/customers-el-4207644-36203-wellsdrew-wordpress-pvc-6319308c232895001f9795cf/wp-content/wp-content
    WP_PLUGIN_DIR: /mnt/customers-man/customers-el-4207644-36203-wellsdrew-wordpress-pvc-6319308c232895001f9795cf/wp-content/wp-content/plugins
    WP_MEMORY_LIMIT: 512M
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    Thank you,
    
    Travis
    
    
    Plugin Author megamenu

    (@megamenu)

    Hi Travis,

    It is because the Elementor widget (that contains the logo) is overlapping the toggle bar:

    2022-10-12_12-09-48

    You would need to float that to the left, or fix the z-index so that the hamburger icon becomes clickable again. Our Pro version also allows you to add a logo directly to the toggle bar.

    Regards,
    Tom

    Hi Tom,

    Thank you, I fixed it. Strange that this only affected Safari browser and not the rest.

    Sincerely,

    Travis

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘iOS compatibility’ is closed to new replies.