• Resolved borjacachan

    (@borjacachan)


    Hello, When an order is canceled in Woocommerce the numbering of the invoices means that the orders do not have consecutive numbering.
    In Spain it is mandatory that the invoices are correlative.
    How can this be resolved?
    Thank you very much for your help.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @borjacachan,

    I think you’re mixing two different things here. Canceling the order doesn’t affect the numbering of the invoices, although deleting them does, which I think is what you’re referring to, right?

    If so, the correct step to follow in these cases would not be to delete the invoice, but to generate a credit note (or “factura rectificativa”, as it’s called in Spain). This new document is included in our Professional extension.

    See Creating a refund / credit note.

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