invoices webshop

Hi there @hannekespeekenbrink ??

Can you help me fix this and send them the right invoices even though I’ve already checked the box so they’ve already recieved the invoice (with the dots instead of the text).

From what I gather, dots started appearing, in place of text, in the invoices sent out from your store recently.

Could you please provide us with a screenshot so that we can see what you are describing?

If you don’t already have a screenshot service installed, here are a few free options:

https://snipboard.io
https://skitch.com/
https://getcloudapp.com/
https://awesomescreenshot.com/
There is also a walkthrough guide here: https://en.support.wordpress.com/make-a-screenshot/

Also, to get an idea of how your site is configured, could you please share a copy of your site’s System Status, as exemplified here?

Once you’ve done that, you can paste it here or into our https://quickforget.com/ service (preferably with >5 views, and a minimum 120 hours expiration settings) and send that secret link here.

Looking forward to hearing from you!

have you received my reply with the screenshot?

Hi @hannekespeekenbrink,

I’m afraid no screenshot is attached either to your initial message or your last reply. The forums don’t allow for direct pasting of images, maybe you tried that.

Kindly copy your screenshots here: https://snipboard.io/ and then share the link it generates with us! That’ll do! ??

Thanks a lot!
-OP

Hi there ?? ,

We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

All the best,
Omar