invoices not being calculated

  • Resolved ajarn

    (@ajarn)


    6 years, 2 months ago

    Hi,

    I’ve just added a form that is linked to an invoice using ninja forms and sprout invoicing plugins – 3 of them.

    The quantity of the products is not being calculated properly when the email comes through, it gets one right (double sheets) but not the others.

    Is there a way to fix this ?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support clgwaltney

    (@clgwaltney)

    Hi there!

    I’m Chris, Support Jedi with Sprout Invoices. Sorry you’re having trouble with this. Have you had a chance to review our documentation regarding Ninja Forms?

    Ninja Forms Integration

    Ninja Forms Tutorial

    If there’s nothing in there that helps, could you go ahead a submit a support ticket? Add some screenshots, detail the process you’re using to create your forms and how you’re using the integration, etc. The more information we have, the better we can help troubleshoot this with you!

    Thank you!

    Thread Starter ajarn

    (@ajarn)

    Thanks for reply Chris.

    Yes I read the manual and watched tutorials. I’ve sent a message via the contact link on the tutorial link above about this.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘invoices not being calculated’ is closed to new replies.