Invoice pdf format

  • Resolved perryliu007

    (@perryliu007)


    2 years, 12 months ago

    The words of “DUE DATE” is not showing on the pdf version of the invoice. The date is displayed.
    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @perryliu007,

    The “DUE DATE” label missing is a known issue, as discussed in this forum thread. Our developers are working on this issue, and we’ll keep you posted as soon as we have updates.

    Thanks!

    Any news when, seems a simple fix and this has been a bug for many months. thanks

    Hi @kimmwood,

    The issue with invoice formatting in PDF is turning out to be a lot more complicated than we hoped. As noted in this thread, the label can be added as a custom field and visible within the Client Portal, but when generating PDF, the formatting may be messed up. Currently, there is no quick fix that works with PDF generation.

    Our developers are still working on this issue, but at this point, we do not have an ETA. We’ll keep you posted when we have updates!

    Hi @perryliu007,

    We’re reaching out to let you know the latest JP CRM release (v. 4.11.0) includes a fix on the missing due date label in the invoice PDF.

    This fix also allows invoice custom fields in CRM settings > Invoicing. You can now add invoice custom fields easily here:

    https://d.pr/i/24zb1g

    I recommend you all to update your JP CRM core to the latest version and try out the new invoicing settings! Let us know if you still see issues.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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