• Resolved guillermobinn

    (@guillermobinn)


    Hello, we are a Spanish web development company.

    We are using your plugin on some of our customers websites and we have a problem.
    Invoices should only be generated when payments have been completed, but the plugin creates them when the order is just confirmed.

    We need it working this way because the numbering of the invoices in Spain must be sequential and only for those whose payment has actually been made.

    We only use two payment gateways (Paypal & Redsys) in most of our stores. If we have to make programming changes we can develop it, but we need some advice.

    Thank you very much for your plugin, we hope you can help us.

    Thanks in advance

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  • Plugin Contributor Ewout

    (@pomegranate)

    Hi! The plugin only creates the invoice when it is either manually created or send as an attachment. It sounds like you may have enabled the attachment for the admin new order email, which is sent regardless of the order status. Read this for more information: Invoice numbers explained

    Let me know if you still need help with the configuration after reading this!

    Ewout

Viewing 1 replies (of 1 total)
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