Invoice number not updating after invoice number reset

  • Resolved ds97

    (@ds97)


    4 years, 1 month ago

    Good day
    thanks for a great plugin!
    I have a lot of old invoices from last year and I only changed to this system at the beginning of the year, so I manually numberd my invoices for the last month and a bit and then wanted to reset the first invoice number manually. I set it to 67 but all my new invoices coming in, since I set this, the invoice numbers are still starting in the 80’s… so 83, 84 etc and not following from 67.

    I can’t seem to change this. What can I do?

    Many thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @ds97,

    Once you set the invoice number settings and choose the order statuses that you want it to generate and click save, the number is generated for all orders that don’t already have an invoice number with the selected status.

    Are you sure that there weren’t any orders in the site that didn’t have invoice numbers generated with the order status you chose? You may please go through all orders to find the number from 67 to 83 or so.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @ds97,

    This thread has been inactive for a bit, so we are going to mark it as Resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

Viewing 2 replies - 1 through 2 (of 2 total)
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