Invoice not attached

  • Hi,
    Until two days ago this plug-in was perfectly working. It doesn’t attached the invoice anymore. I check the status and nothing changed. It still generates invoice it just doesn’t attached them to the email for the client or me.

    I Install wp-rocket recently.

    Thank you very much

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor alexmigf

    (@alexmigf)

    Hello @highgardencbd

    Disabling wp-rocket it works again? Let me know.

    Thread Starter highgardencbd

    (@highgardencbd)

    It still doesn’t work if I disable wp rocket.

    Plugin Contributor alexmigf

    (@alexmigf)

    Hello @highgardencbd

    Could you share your Woocommerce > Settings > Email and also PDF Invoices > Documents > Invoice settings?

    Thread Starter highgardencbd

    (@highgardencbd)

    Yes I can :

    Woocommerce > settings > email :
    Emails are activated (and successfully sent) for :
    New order
    Cancel order
    failed order
    order in waiting
    order in profress
    order terminated
    order refunded
    client notre
    reinitialisation of the password
    new account
    order delivered

    PDF invoices > documents > invoice settings:

    Enable check
    attached to :
    new order (email for admin)
    waiting order
    order in progress
    waiting terminated
    invoice client / detail of order (manual email)
    delivered order

    disable for : none

    Show deliver adress : yes
    Show email adress : yes
    show phone number : yes
    Show date on invoice : invoice date
    show invoice number : invoice number
    allow invoice downland from my account : always
    Show the invoice number in the column of list of order : yes
    disable for free orders : no
    always use recent settings: no

    Plugin Contributor alexmigf

    (@alexmigf)

    Hello @highgardencbd

    Do you have any plugin installed related to email/smtp? Let me know.

    • This reply was modified 4 years, 10 months ago by alexmigf.

    Hi @highgardencbd @alexmigf

    I also don’t get the PDF invoices attached to the emails. The creation works. But no matter what I choose in settings, they are not added to the selected emails.

    Have you found a solution yet?

    Best regards
    Manuel

Viewing 6 replies - 1 through 6 (of 6 total)
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