Invoice is not created for new orders automatically when orders on-hold

  • Hi,

    When WooCommerce order is received by default it is on-hold. Order confirmation email is sent to the customer. In Invoices – General – Email Options – Attach to Emails we have selected to include Order on-hold. However when new order is received, invoice is not created automatically hence it is not attached to initial order confirmation email that customer receives.

    Should this be working?

    Best,
    Adrian

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter adrianviz

    (@adrianviz)

    Hi,
    Update to my post above. I have WP memory limit set to 768 MB. I am not getting any errors. When I manually change the order from on-hold to processing it generates and emails PDF invoice and customer can access the invoice from their Orders section when logged in to their dashboard.

    Hence the only issue is that it does not create invoice automatically immediately when new order is created with on-hold status.

    Best,
    Adrian

    Plugin Author Bas Elbers

    (@baaaaas)

    Hi Adrian,

    Can you post your WooCommerce System Status?

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Invoice is not created for new orders automatically when orders on-hold’ is closed to new replies.