Invoice generation at the wrong order status

  • Resolved szymonnt

    (@szymonnt)


    9 months ago

    I want the invoice to be generated only after the payment has been received, which in my case corresponds to the order status ‘completed’. In the invoice settings, under the general tab, I have set up automatic invoice generation for orders with the status ‘completed’. Despite this, the plugin is issuing invoices for other statuses, which in practice makes it unusable. I cannot have invoices with an issue date when I have not yet received payments.

    https://gyazo.com/bd5fc93634f74644b20907804490a500

    • This topic was modified 9 months ago by szymonnt.
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  • Thread Starter szymonnt

    (@szymonnt)

    Order page

    WooCommerce raport

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi szymonnt,

    Thanks for reaching out.

    It looks like you have marked the query as resolved. Were you able to resolve the issue? If not, please share the screenshot of the “General” page (Invoice/Packing > Invoice > General) of the invoice plugin settings for better understanding.

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