Invoice does not correspond to values in phone orders

  • When orders are placed using Phone Order, the invoices we print are no longer accurate whereas several order lines are printed with incorrect values. The order total, however, is correct… The use 25% VAT (Norway), and this issue did not occur until we added the VAT / tax, so it seems to be related to that.

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  • Plugin Author algol.plus

    (@algolplus)

    Hello

    Could you submit ticket to helpdesk and share the screenshots?

    Thread Starter lygren

    (@lygren)

    Sure, I have done so now, and as we have just launched the store and this issue is a bit problematic as we cannot print proper invoices I would highly appreciate if you could have a look at it at your earliest convenience.

Viewing 2 replies - 1 through 2 (of 2 total)
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