Invoice display issue

  • Resolved Jpl75

    (@jpl75)


    5 years, 11 months ago

    Hi,

    Now (after the new version of WordPress and Marketpress ?), the characters are “hieroglyphic” on the pdf invoice.
    I can send you an example in a mail if you want.
    But if I select the characters and copy them in a post like here, all is ok.
    I made an order on the 11th of december. The pdf invoice is ok (from my downloaded files). If I click today on “pdf invoice” in Store/Orders, I have “hieroglyphs”.
    If I open it from downloaded files on my PC, I have only dots and the comment “font Opensans cannot be extract”. Only the line “Billing address”is ok.
    Sorry, its difficult to explain and understand.

    Regards.
    Jean-Paul.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi Jean-Paul,

    Thanks for your report, I have tested this on my installation and was actually able to replicate the same issue when checking the invoice in browser directly, while it opens up in Mac’s Finder preview.

    I have created a report about this and forwarded it to our developers so they can check what’s causing this.

    Cheers,
    Predrag

    Thread Starter Jpl75

    (@jpl75)

    Hi Predrag,

    I changed the font (from open Sans to Arial) in the template and its ok.

    Regards.
    jean-Paul.

Viewing 2 replies - 1 through 2 (of 2 total)
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