Invoice Automations

  • Resolved bosscon1

    (@bosscon1)


    4 years, 3 months ago

    Are Invoice automations working? I have an automation set to fire when an invoice is created (the only option available for me) but no email is sent. I’ve found that an email is sent if I manually choose ’email’ and enter an email address. Unfortunately I need to send each time to the contact, how can I troubleshoot this issue? Thanks

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  • Hi there. We’ll most likely need more details about this, such as the site URL, specific automation setup, etc. so that we can look into this for you. You can contact our support team with all that information, including a screenshot, here: https://kb.jetpackcrm.com/submit-a-ticket/

    We’ll be on the lookout for your email!

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