Invoice and Order date are wrong

  • Resolved jaeblain

    (@jaeblain)


    1 year, 8 months ago

    Both the invoice date and the order date on the .pdf are wrong. the latest once that was sent out on Wednesday 15 March 2023 showed the order being placed on May 14, 2021 and invoice date of June 15, 2022!

    Help!

    Invoice Number: TLB-2022-069
    Invoice Date: June 15, 2022
    Order Number: 7086
    Order Date: May 14, 2021
    Payment Method: Credit Card

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor dwpriv

    (@dwpriv)

    @jaeblain

    is this for one order or is this happening for all orders? was this order created manually?

    Thread Starter jaeblain

    (@jaeblain)

    It is happening for all order an dit was created automatically. It has been an issue since we installed it but did not realise!

    Plugin Contributor dwpriv

    (@dwpriv)

    @jaeblain

    Could you share your error logs as outlined here, please? Your looking for entries with either wpo-wcpdf or fatal-errors.

    Best regards

    Thread Starter jaeblain

    (@jaeblain)

    This is the only one. 2023-03-14T14:12:09+00:00 CRITICAL require_once(): Failed opening required ‘/home/customer/www/tlbconsulting.com/public_html/wp-content/plugins/google-analytics-for-wordpress/includes/compatibility-check.php’ (include_path=’.:/usr/local/php74/pear’) in /home/customer/www/tlbconsulting.com/public_html/wp-content/plugins/google-analytics-for-wordpress/googleanalytics.php on line 343

    I have deleted the plugin

    Plugin Contributor dwpriv

    (@dwpriv)

    @jaeblain

    Could you share you date settings found via Settings > General > “Date format”, please?

    Thread Starter jaeblain

    (@jaeblain)

    Date Format – March 22, 2023 F j, Y

    Plugin Contributor dwpriv

    (@dwpriv)

    @jaeblain

    Apologies for the prolonged response time. If you’re still having this issue, could you send us an email at [email protected], and mention this thread please?

Viewing 7 replies - 1 through 7 (of 7 total)
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