Invalid Value Main Header Background Color

Hi @das-capitolin,

Thank you for reaching out to us. I did checking your page. Looks likely it is running another theme, which has its own support channel.

Please note that this support channel is aimed for Sydney users only.

Correct, I have changed the theme because my searches did not find any resolution for this problem and needed to move on. As I mentioned, there are plenty of other website I have created with the same problem.

Rather than dismiss this frequently reported issue, which could not be seen from the published website anyway, perhaps look into the problem with a fresh WordPress install along with the free Sydney theme.

@kharisblank

Brand new install, and the Sydney theme doesn’t work properly:
https://sydney.hotbed.a2hosted.com/sydney-theme-header-color/

Hi @das-capitolin,

I’d like to try replicating your issue. Before doing so, I need to know which version of Sydney did you use before updating.

Version 2.45. As previously stated, this is the free Sydney theme.

Any updates on this issue, @kharisblank?

Hi @das-capitolin,

I did testing with a fresh site and I can confirm that I can’t reproduce the issue.

Could you confirm that you select the color with the color picker (the circle button one)? Refer to this screen recording.

• This reply was modified 2 weeks, 3 days ago by Kharis Sulistiyono. Reason: Update screen recording

@kharisblank: You have to pick a GLOBAL COLOR for it to produce the error. This step is mentioned on the page I created for the error, and also represented in the photos: https://sydney.hotbed.a2hosted.com/sydney-theme-header-color/

Hi @das-capitolin,

I can confirm that there is an issue with the global color picker that will be resolved in upcoming theme update. Meanwhile I’d recommend you to use manual color selection.

Sorry for the inconvenience.

The issue is now fixed for the next update (unreleased yet), thanks for reporting.