Invalid URL when Subscribing to Outlook 365

  • Resolved Slocum Studio

    (@slocumstudio)


    7 months, 2 weeks ago

    Hello,

    We have a client who reported an issue with the Outlook 365 subscription URL. Outlook 365 indicates that the URL is invalid. We’re thinking this might be related to the encoding of the URL which is passed to Outlook 365.

    Here’s a screenshot of the error: https://i.imgur.com/ZYrWlAa.png

    We are using the latest version of The Events Calendar plugin (version 6.6.1).

    Looking forward to your reply! Let me know if I can provide any additional information.

    Thank You,

    Scott

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support masoodak

    (@masoodak)

    Hi @slocumstudio

    We have created an internal bug ticket for this issue and I have added your case to it. I will definitely share the details you provided with our development team. We don’t have a time estimate for a fix yet, however, as this ticket is linked with the bug report, you will be notified here when there are any updates.

    Hang tight for now. If you require assistance with another topic, please feel free to open a new thread.

    I appreciate your time and patience here. Have a great day.

    Internal Bug Ticket Reference [TECTRIA-197]

    Thread Starter Slocum Studio

    (@slocumstudio)

    Hi @masoodak , thanks for the update! We’ll sit tight for now and let our client know.

    Thank you!

    Plugin Support Darian

    (@d0153)

    Hi @slocumstudio

    In the meantime, you can use the “export Outlook.ics file” option instead.

    Let us know if you have other questions or concerns.

    Plugin Support Darian

    (@d0153)

    Hi there,

    I’m happy to help if any other questions are coming up around this topic, otherwise I’ll go ahead and close this ticket.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Invalid URL when Subscribing to Outlook 365’ is closed to new replies.