• Resolved essjay88

    (@essjay88)


    UPDATE: I have managed to identify this as a problem with the Events plugin I am using, weird timestamp set-up. I have removed Events from the search and successfully resynchronized.

    Hi, I have been using SearchIQ on a relatively new website for a couple of months; it listed all posts and pages very happily at first. Today I attempted to resynchronize all pages, posts & events and I got the error: Invalid timestamp format. The number of posts now indexed: 0. I have an error log listing 8-10 pages but to be honest I don’t understand it. I’d be grateful if you could let me know where I’d start trying to solve this, thanks.

    • This topic was modified 1 year, 6 months ago by essjay88.
    • This topic was modified 1 year, 6 months ago by essjay88.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author SearchIQ

    (@searchiq)

    @essjay88 We can see 216 pages are indexed for the mentioned domain. Is the issue resolved?
    How many pages are there on your site?

    Thread Starter essjay88

    (@essjay88)

    Hi, thanks for looking at this and getting back to me – yes 216 is about right. I updated my original request to confirm I had to remove Events from the search because their timestamp was causing the issue. I will try to find a workaround for that but so long as the main posts & pages are indexed the client is happy. Best, Sarah

    Plugin Author SearchIQ

    (@searchiq)

    @essjay88 Great to know the search is working fine now. Please feel free to contact us if you face any issues.

Viewing 3 replies - 1 through 3 (of 3 total)
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