• Resolved Andreas

    (@imagostudio)


    Hi there!

    I just installed this plugin and getting the error “invalid site key”.
    But the site key is correct – and I tested the same keys with another plugin and they work!??
    Any suggestions?

    Thanks
    Andreas

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Elliot Sowersby

    (@elliotvs)

    Hi!

    Thanks for the message.

    – Please can you double-check that your API keys in the settings are definitely correct, and that you selected “v2” when generating them? https://i.gyazo.com/63bad0e9db294cf3565c28035ed61356.png

    – Please also try generating new/fresh API keys, and update those in the settings.

    – Ensure the “domains” you have set, when generating the keys, are correct too.

    – Ensure you have successfully completed the reCAPTCHA before clicking the “Test API Response” button.

    Thanks.

    Thread Starter Andreas

    (@imagostudio)

    Hi!

    Thanks for your quick response!

    Here′s what I did:
    – I already double checked
    – I already made a new one
    – I selected v2
    – The domain is correct
    – I tried the same key with another recaptcha plugin (but like to use yours)
    – And I completed the reCAPTCHA making the Test, of course.

    Any other ideas?
    Thanks
    Andreas

    Plugin Author Elliot Sowersby

    (@elliotvs)

    Hmm, that’s strange.

    Could you try adding both “www.imagostudio.at” and “imagostudio.at” in the domains when generating the reCAPTCHA keys?

    Thread Starter Andreas

    (@imagostudio)

    Hi,

    I already did this…;-)
    No changes…!?

    Thread Starter Andreas

    (@imagostudio)

    …hi again!

    I turns out, that the capcha at the frontend is working now…I did not change anything since the latest testing…but not it seems to work…!?

    But the test in the plugin-settings still returns a error:
    “Failed! There is an error with your API settings. Please check & update them.
    Error Code:”
    -> but with no error code…i just get the message i pasted!
    Must be an issue with the testing window only?

    Thread Starter Andreas

    (@imagostudio)

    And on the google recapcha admin site I get the following notice:

    “We detected that your site is not verifying reCAPTCHA solutions. This is required for the proper use of reCAPTCHA on your site. Please see our developer site for more information.”

    …any ideas?
    Thanks
    Andreas

    Thread Starter Andreas

    (@imagostudio)

    Hi @elliotvs

    Can you please have a look on this?

    Thanks
    Andreas

    Plugin Author Elliot Sowersby

    (@elliotvs)

    Hi Andreas,

    The reCAPTCHA seems to be showing fine for me now on your login page, and seems to work fine if I submit it: https://i.gyazo.com/f75c79819b474e20f8da1a1915924fe0.png

    Please maybe try generating some fresh new reCAPTCHA keys and make sure the domain you enter when generating them is correct “https://www.imagostudio.at“.

    Please understand this is a completely free plugin, and I am volunteering my time to support and develop this plugin. Support responses may be delayed at times if I’m busy.

    Thanks,

    Elliot

Viewing 8 replies - 1 through 8 (of 8 total)
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