• Resolved athemes

    (@athemes)


    I think the latest version of EDD may have broken this. I can see ‘Invalid signature’ where I used to see all the purchase information in the sidebar in HelpScout.

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  • Plugin Author Thomas Maier

    (@webzunft)

    Hi athemes,

    thanks for reaching out. We are using the latest version of EDD in production and don’t see such an issue.

    Do you see this for all emails in Help Scout?

    Please check if HELPSCOUT_SECRET_KEY is still defined in your wp-config.php.

    Thanks,
    Thomas

    Thread Starter athemes

    (@athemes)

    Ah, I figured it out now! It’s because we moved to a new host yesterday and so had to re-add the key to our wp-config. Thanks for your quick help.

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