• One of my readers sent me a message that said:

    I get the phrase “invalid security token.”
    However, they never ask me for any sort of verification. It just bumps me off. I believe I’ve tried to comment on three different posts, and the same message always pops up. It only happens on your blog. (Sorry.)

    I am unsure how to rectify this issue. I don’t have an anti-spam filter activated.

    Thanks,
    Becca
    Ladyornot.com

Viewing 6 replies - 1 through 6 (of 6 total)
  • And what is this reader trying to do at the time of the error?

    Thread Starter ladyornot

    (@ladyornot)

    Post a comment.

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    Thread Starter ladyornot

    (@ladyornot)

    no and yes. I had twenty eleven until a couple days ago and she said she was having issues then, she just hasn’t told me until today.

    I was having commenting issues with replies so I had them (wordpress) working on that and I deactivated all the plug ins and she was still having issues.

    I am unfamiliar with the last one. I do have a plug in I have never activated that came with my wp. Akismet is sitting there deactivated. Should I delete it?

    o I had them (wordpress) working on that

    Sorry? This isn’t a wordpress.com site, is it? www.remarpro.com does not offer any paid support services.

    o I had them (wordpress) working on that

    No. Leave that one alone. You will need it at some point.

    You are not running Twenty Eleven – you are running Weaver. You are also running some plugins – including Jetpack. Please see the link I posted above for details of how to reset your plugins folder.

    Thread Starter ladyornot

    (@ladyornot)

    okay thanks. I guess it was Jetpack that was working on it.

    I am not on 2011 but was until a couple of days ago. She says she has been having issues for longer than that.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Invalid Security Token’ is closed to new replies.