• Resolved contact3243

    (@contact3243)


    Hi,

    I see the following error. How do I resolve, please? Thank you

    EU VAT Assistant – Settings (v. 1.13.2.200319)
    Invalid requester VAT number entered in section Options > VIES Validation. The new requester VAT number has NOT been saved, because it would cause the VAT validation to fail at checkout.

    Selected VAT Country: “United Kingdom (UK)”. Entered VAT Number: “[Correct VAT number with no letters]”. Raw validation response (JSON):

    {
    “euva_validation_result”: “non-eu”
    }

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Diego

    (@daigo75)

    That’s a known issue, caused by a change in WooCommerce 4.0. They removed UK from the list of EU countries, therefore that country appears as “non EU” and the VAT number is not validated. This has been fixed in version 1.13.3.200325, which we are going to release shortly.

    Thread Starter contact3243

    (@contact3243)

    Wonderful – thank you for continuing to provide great support for the product

Viewing 2 replies - 1 through 2 (of 2 total)
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