Invalid Request | Error Code

  • Resolved mattcrace

    (@burntpixel)


    1 year, 2 months ago

    Left Bluehost for Hostinger. Installed WordPress, loaded plugin, went to connect and get the following:

    Invalid request, please go back and try again.
    Error Code: connection_disabled
    Error Message: This site has been suspended.

    I have exhausted every option including purchasing one month of service at Bluehost to correct. I think my issue is a sub domain left over book.mattcrace.com is showing as the connected blog in the Jet Pack debugger.

    There is no option anywhere for me to delete the connection.

    Can someone help me out with removing that sub domain to see if I can regain my jetpack connection to mattcrace.com

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Erina (a11n)

    (@eri32s98)

    Hi @burntpixel, we’ve disconnected old Jetpack connection for book.mattcrace.com.
    I see that mattcrace.com redirects to mattcrace.me now, is it all good? Let us know if you still need help with Jetpack.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi?@burntpixel,

    I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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