• Resolved danielsps

    (@danielsps)


    Hi,

    When a customer inputs an incorrect email address, the email is not sent. For example, if a customer enters “[email protected],” the message will not be sent and will display the error “Invalid “To” e-mail address “[email protected]” At first, this is understandable because there is no point in sending a message to a non-existent email address. However, the issue here is that the message is also not sent to the admin.

    My website has WooCommerce, and when a customer enters the wrong email, both emails show the same error, and the website admin is not notified of a new order.

    I suspect the problem is with the SMTP plugin because on other sites where I don’t have this plugin, the emails are sent even with a wrong email address.

    Any ideas on how to fix this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Invalid “Reply-To” e-mail address’ is closed to new replies.