• Resolved Harry

    (@hl2000)


    Hello there,

    I am using your Sendle Shipping Plugin for WordPress. Appreciate your excellent work!

    Our website is live and it seems to be working fine, but I have one issue regards to the Pickup day.

    I have received the following error:

    Order Error byfn [orderid:7576] :: Array ( [messages] => Array ( [pickup_date] => Array ( [0] => Must be a business day and at least one business day in the future. ) ) [error] => unprocessable_entity [error_description] => The data you supplied is invalid. Error messages are in the messages section. Please fix those fields and try again. )

    It seems Sendle does not allow booking a pickup from a non-business day, which makes sense.

    Some of my related configurations on the Sendle configuration page:
    “Book Shipment on”: Order Submit
    “Select pickup days delay”: 2

    So I would like to book the shipment upon order submission automatically.

    I thought your plugin will be automatically calculated the N business day in advance from today (N is the value entered in the “Select pickup days delay” field)

    So, could you confirm if your plugin will automatically calculate the pickup day? (so the weekends or holidays can be skipped?)

    What I want to achieve is when people place an order on Friday for example, the system can automatically book a shipment to Sendle and let Sendle pick it up from our warehouse on Monday.

    Are we already doing that? maybe I have missed something or the configuration?

    More thoughts about this:
    If during Christmas or the National Holidays, are we able to skip those holidays and book a working day for Sendle to pick up? I am not sure how to achieve this, sounds like we need to find a way to know the working days on Sendle.

    Maybe we could have a re-try function, firstly send the booking to Sendle, if Sendle replies with “invalid Pickup day” error message, we can add one more day on top of the current pickup day and resubmit the shipment to Sendle, do this until we have received a Success response?

    I am looking forward to your reply. Thank you!

    Regards,

Viewing 1 replies (of 1 total)
  • Plugin Author Joovii

    (@joovii)

    HI,
    Please see our latest update where we have improved much of the pickup days logic. I hope this helps solve the issues listed above.

Viewing 1 replies (of 1 total)
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