Invalid Order: You don’t have permission to access this page.

  • We have a store with the vendor set up in WCFM dashboard. You previously provided us with code to add a print button. This used to work but something changed.

    Already found another topic and added your code: add_filter( 'wcfm_is_allow_repair_order_item', '__return_true' );

    but we still have the same error:

    Invalid Order: You don’t have permission to access this page. Please contact your Store Admin for assistance.

    Can you please assist?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author WC Lovers

    (@wclovers)

    Is this order visible under Admin’s dashboard?

    Kindly show me this order’s details page screenshot from WooCommerce order section.

    Thread Starter mellow1

    (@cdsigns)

    I hope I’m understanding what you are asking. The print button is for the store vendor. They are getting the error.

    This is the screenshot for the order in the WooCommerce dashboard as seen by admin:

    Screenshot-2020-11-07-at-11-25-23

    This is the screenshot for the order in the WCFM dashboard as seen by store vendor:
    Screenshot-2020-11-07-at-11-26-48

    Does that help?

    Thread Starter mellow1

    (@cdsigns)

    Could you please help us out? We bought the WOOCOMMERCE FRONTEND MANAGER – ULTIMATE license but are account does not allow the creation of tickets in your system.

    • This reply was modified 4 years, 4 months ago by mellow1.
    Plugin Author WC Lovers

    (@wclovers)

    Kindly know me your order number.

    You have to login to the site to create support tickets.Must login using the account which you have used for WCFM Premium addon purchase.
    You will see the “My Tickets” option under My Account dashboard after login. Create tickets from there.

    Thread Starter mellow1

    (@cdsigns)

    Thank you, we have successfully created a ticket now. The ticket ID is: #218644 Our order number for the purchase of the plugin is #87612.

    Thread Starter mellow1

    (@cdsigns)

    Dear sir / madam,

    Unfortunately we only had a question about the ticket, this questions was for information that was already present inside the ticket. So far no actual help has been provided sadly.

    Could you maybe reach out to your colleagues if they would be able to help us soon?

    Thank you very much1

    Thread Starter mellow1

    (@cdsigns)

    Dear support,

    Could you please ask somebody to reply to our ticket?
    We are still waiting for your response.

    Thank you very much

Viewing 7 replies - 1 through 7 (of 7 total)
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