“Invalid Key” Error when changing pasword for new user

  • Resolved dotto95

    (@dotto95)


    2 years, 10 months ago

    I am using your Authentication Forms add-on so new users can register on the site themselves. A new user can register through the add-on with no problems but when they click the link in the email that is sent to them to reset their password, they get an “Invalid Key” error and cannot change their password and therefore can’t login. I’ve tried deactivating all the plug-ins to see if there is a conflict but it still doesn’t work. This plug-in is useless to me without the Authentication Forms add-on.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Foobar Studio

    (@foobarstudio)

    Hi,

    Please use the plugin’s dedicated support forum at https://wp-customerarea.com/support for all questions related to commercial add-ons as www.remarpro.com only allows support for the free plugins here.

    Regards,

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @dotto95 I archived your reply. It does not matter if the pro support forum is unanswered our someone does not like the replies there.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)
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