Invalid item price + logoUrl () failed to load

  • Hello, thanks for the plugin. Having the same problem as many others. Using the following shortcode :

    [accept_stripe_payment name=”Donation” button_text=”Pay with Credit Card” description=”Thank you” item_logo=”/resource/img/logoThumb.jpg”]

    On clicking “Pay with Credit Card button”, always receive a “logoUrl() failed to load” javascript error message alert.

    Once payment details have been submitted the checkout result page always shows “Invalid item price” error and never takes payment.

    Have tried many times with the same results.

    Any suggestions or ideas?

    Thank you ??

Viewing 4 replies - 16 through 19 (of 19 total)

  • Yes done that, I have no subscriptions, I have unticked all the notifications I can find yet I am still getting loads of mails.

    Thread Starter nr123

    (@nr123)

    Hello, thank you for the reply.

    Was hoping to use your plugin for the Stripe Variable Price ability as outlined in their documentation : https://stripe.com/docs/recipes/variable-amount-checkout

    Your article on Accepting Donations section “Allow the Visitor to Specify a Custom Donation Amount” provides instructions on how to achieve this : https://www.tipsandtricks-hq.com/how-to-accept-donation-via-stripe-from-your-wordpress-site-easily-7811

    Your article clearly indicates “Do not use the “price” parameter in the stripe payments shortcode to allow the visitors to enter a custom amount.”

    And on the WordPress plugin description page the plugin clearly states the following feature : “Option to accept custom donation amount via Stripe payment gateway.”

    Has this feature been removed from your plugin?

    If the feature is still available on your plugin can you please advise how to activate it other than to correct the code as outlined in a previous response.

    Thank you.

    Plugin Author mra13

    (@mra13)

    Let me consult with the other developer who worked on the last release and see what changes he made. I will get back you once I can have a chat with him.

    Plugin Author mra13

    (@mra13)

    I had a chat with Alexander (who worked on the last release) and yes he made a change to the shortcode option. BOTH the following shortcode should work to accept custom donation amount:

    [accept_stripe_payment price=”0″ name=”Test donation for a good cause” button_text=”Donate Now”]

    [accept_stripe_payment name=”Test donation for a good cause” button_text=”Donate Now”]

    I tested them both just to make sure and they do work fine. I do reommend using the following shortcode though (I will also update the info on the tutorial):

    [accept_stripe_payment price=”0″ name=”Test donation for a good cause” button_text=”Donate Now”]

    Basically, when you set the price=”0″ parameter in the shortcode, it tells the plugin that you want to use the custom amount donation option.

    Anyway, I have tested both those shortcodes myself just now and I can confirm that they both work fine on a normal site. I believe there is a conflict of some kind on your site with our plugin. For example: the custom donation option is reliant on javascript code working properly. So if you have javascript or jquery issues on the site then that will prevent our plugin’s JS code from executing and show weird behavior.

Viewing 4 replies - 16 through 19 (of 19 total)
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