Invalid ip returned?

  • Hello
    We have setup a staging site. Replicated all files and the database to a new server etc and when we login to the new staging site iThemes Security returns this error:
    iThemes Security Invalid Ip range
    What is/could be the reason for this and what does this error mean?

    Thanks..

Viewing 3 replies - 1 through 3 (of 3 total)

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    To prevent any confusion, I’m not iThemes.

    Hi,

    That message typically means that the plugin needs to be updated or your host is blocking loopback requests. The article below will give some more information on that error.

    https://ithemeshelp.zendesk.com/hc/en-us/articles/360019310493-Invalid-IP-returned-Error-in-Security-Check

    If your host is unable to resolve the issue and your plugin is up to date, you will want to check for a plugin or theme conflict.

    Deactivate all other plugins and see if that helps. If it does help, then reactivate the plugins one at a time to find the culprit(s), if any.

    You may also try checking for a theme conflict by switching to a default WordPress theme?

    https://ithemeshelp.zendesk.com/hc/en-us/articles/115003073433-Checking-for-a-Conflict

    Thread Starter angrywarrior

    (@angrywarrior)

    Hi. ??

    Well the plugin is updated and its our own server, not some cheap shared hosting.

    We simply made a replica copy/staging server copy and we get this error on the staging one that we just set up.

    All other places we are running without any issues, (Several other WP installs/sites and we do not receive any errors on those, it works just fine on our server).

    So we also know that there isn’t conflict. This is a bit weird I think. Not sure why this is happening.

Viewing 3 replies - 1 through 3 (of 3 total)
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