invalid interest id

  • Resolved Maria Arango Kure

    (@mariarangok)


    8 years ago

    Hi,
    Your plugin has worked great for what I need, however on my footer suscribe optin I keep getting Invalid interest ID: ‘0’. error, the site is https://bogotabusinessenglish.com/. Could you help me figure out what this is and how to solve it? Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hello @mariarangok,

    Hope you’re well; sorry about the issue – I’m seeing the same thing. You currently have a hidden interest group field attached to this form and there is something going wrong with it. I’m assuming you want this field and set it up like that on purpose, correct?

    My first suggestion is always to remove the interest group field from the form, save it, and then re-add it and save it. Could you please try that and let me know?

    Kevin.

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hello @mariarangok,

    Were you able to remove and re-add the group field like Kevin suggested?

    Please let us know.

    Thank you!
    -Tracy

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hello @mariarangok,

    We haven’t heard back from you in awhile so I am going to close out this ticket.

    If you need more help, please reopen it and we will be happy to help you.

    Thank you!
    -Tracy

Viewing 3 replies - 1 through 3 (of 3 total)
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