Invalid image encoding [image link]

  • Resolved uchijjang

    (@uchijjang)


    4 years, 7 months ago

    Hi

    Set up the feed using the plugin and it worked really well for a week or so, but now showing ‘Invalid image encoding [image link]’ error on all products- not sure why.

    An example of the error showing the product link in place of the image link, but in the plugin the image_link is set to Featured Image.

    Any help or advice wil be much appreciated.

    Uchi

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hi @uchijjang,

    Strange. Have not heard that before. Is the error only on the image_link element?

    Did you recently change any image related plugin?

    Thread Starter uchijjang

    (@uchijjang)

    Hi Michel,

    Thank you for the reply, yes, that seems to be the only error that affects all of the products – there are some other minor errors to do with product availability but I don’t think they are related.

    There’s an Optimisation tool on the website that optimise images and also general WebP versions of the image, I don’t know if that makes any difference?

    Thank you

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Is it possible to temporary deactivate the optimisation tool and regenerate the feed to check if that makes any difference?

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hi @uchijjang,

    Where you able to test deactivating the optimisation tool and see if that has an affect on the feed?

    Thread Starter uchijjang

    (@uchijjang)

    Hi

    It didn’t seem to make any difference, but I deleted the existing feed on Google Merchant and then added again, it seems to be working now, so hopefully it will stay that way.

    Thank you!

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    OK, great that it’s working again. I’ll close your topic then. Should the issue return again don’t hesitate to reopen it again.

    Have a nice day.

Viewing 6 replies - 1 through 6 (of 6 total)
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