Invalid Feed URL on working & valid feed

  • Resolved newsomjk

    (@newsomjk)


    8 years, 2 months ago

    We have a feed that clients are having trouble loading via RSS aggregators. I tend to think it’s more to do with a server issue but I’m unsure how to go about debugging this. RSS validators says it’s valid. They do give a couple warnings as well, however, the same feed from a dev server works fine and has the same warnings.

    I’m also able to make a php script that simply CURLs the feed URL and echoes it, and setting the aggregators to use this php script works fine as well.

    Could you guys help direct me on how to debug why the feed itself is not playing nice with this aggregator?
    The URL we’re having trouble with is: https://www.simplifyingthemarket.com/en/feed/

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  • Hi @newsomjk

    We have also tried to fetch the feed from https://www.simplifyingthemarket.com/en/feed/ and we are able to import the feed items.

    Can you please be more specific about what’s the trouble your clients have when trying to load it via WP RSS Aggregator?

    If there is a specific error involved, please provide us with the error message and the steps required to duplicate the error. Any screenshots you could include would also help greatly with troubleshooting the issue.

    Thread Starter newsomjk

    (@newsomjk)

    Apologies, I forgot to respond when we got the issue resolved.

    For anyone searching Google with a similar situation, the cause for us was a mod_security rule with our host was causing access to the feed to be blocked.

    Once they fixed that, we somehow got a blank line at the top of the feed as well, so we had to take care of that and it was good to go.

    Hi @newsomjk

    Glad to hear you got it resolved.

    And thanks for sharing your solution! It will surely be very helpful for those who might have the similar issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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