Invalid email error

  • Resolved mariaklim

    (@mariaklim)


    2 years, 3 months ago

    Hello,

    We just installed the plugin and set it up, but when we clic on the PayPal button to complete the order and pay with PayPal, we go back to the website and a blank window shows up the error “Invalid email”, and the order is not completed.

    Please, could you help us?

    Thank you in advance.

    Maria
    KLIM Technologies

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @mariaklim,

    Greetings from WebToffee!

    We would like to view the PayPal log of this order to get a better understanding of the issue.

    If you have any privacy concerns, you may share the log via this link.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @mariaklim,

    This thread has been inactive for a bit, so we are going to mark it as Resolved now. Please feel free to open a new thread or follow up on this thread if you have any further questions or still need assistance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Invalid email error’ is closed to new replies.