Invalid Document: Unable to read URI

  • Resolved lennonjc

    (@lennonjc)


    3 years, 2 months ago

    I recently installed the Publish to Apple News plugin on my site and am having issues publishing articles. I receive an error that reads: There has been an error with the Apple News API: INVALID_DOCUMENT – Unable to read uri [https://www.edminasoda.com/wp-content/uploads/2021/09/Audius.jpeg]

    This happens for all of the articles I’ve tried to publish.

    I also tried downloading the article’s JSON and uploading directly into Apple Publisher and received an error that read: An article.json file is required. Try uploading the article again.

    Thanks for your help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Kevin Fodness

    (@kevinfodness)

    That error only occurs when Apple’s servers are unable to download the image at that URL. Do you have something on your website that is blocking requests from Apple’s servers, like an application firewall or IP address-based restrictions? Ultimately, this issue is not with the Publish to Apple News plugin, but is rather between Apple’s servers and your website, so I would advise following up with Apple’s support next to see if they can give you additional details about what failed.

    Thread Starter lennonjc

    (@lennonjc)

    Hey Kevin, thank you. I do have a security plugin installed on the site, so it might be something there. I’ll also check in with Apple’s support and see if they can offer a solution.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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