• Resolved khandakershahi

    (@khandakershahi)


    Hi,
    I am having trouble with the plugin. While checkout with test card it says invalid credentials provided but in the woocommerce dashboard backend it says

    Trust Payments payment unsuccessful, transaction id:

    The security code entered was not sent to the bank.

    and so on.

    The log file says lot’s of things. I can’t post the log here.

    22-11-2020 08:57:06 UTC - INFO - A89acegqx - Finished HTTP request to https://webservices.securetrading.net/json/.
    22-11-2020 08:57:06 UTC - ALERT - A89acegqx - Exception of type Securetrading\Stpp\JsonInterface\HttpException caught with code 3 in /wp-content/plugins/secure-trading-gateway-for-woocommerce/vendor/securetrading/stpp_json/src/Http.php on line 50: "HTTP code 401.".
    22-11-2020 08:57:06 UTC - ALERT - A89acegqx - Securetrading\Stpp\JsonInterface\HttpException: HTTP code 401. in /wp-content/plugins/secure-trading-gateway-for-woocommerce/vendor/securetrading/stpp_json/src/Http.php:50

    The demo product that I try to purchase link is:

    https://www.theflowershops.co.uk/dev/flower/solent/

    How to solve this problem?

    If you need access to staging site let me know.

    Thanks
    Shahi

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Invalid credentials provided error message in checkout’ is closed to new replies.