Invalid Coupon on Bulk Discount ( Show discount coupon )

  • Resolved yukiko-kawa

    (@yukiko-kawa)


    1 year, 2 months ago

    I’m using a formula for specific products
    Specific products are VARIABLE
    -Choose a discount type:Bulk Discount
    -Count Quantities by: INDIVIDUAL PRODUCT
    –4% discount (4/5 products)
    –6% discount (6/10 products)
    I specify that I checked:
    YES – Show discount in cart as coupon instead of changing the product price?

    ————————-

    This is the setting, while on the cart the COUPON is marked 0.00 and an error message tells me: the coupon (name set) appears to be invalid and has been removed from the cart.

    ————————-

    I’ve tried various settings, but I can’t seem to resolve it.

    ————————-

    I wanted to ask:
    -In the Free version, are the product variants managed with the discount even if I only choose the primary product as IN LIST?
    (I tried adding a specific variant, but it doesn’t seem to have solved it)

    Is inventory required to be managed to use these discounts?
    because with large storage numbers I removed the warehouse and therefore it does not manage the product counting. Neither the product nor its sub-variants manage them.

    I tried to solve it… I don’t know how

    • This topic was modified 1 year, 2 months ago by yukiko-kawa.
Viewing 3 replies - 1 through 3 (of 3 total)
  • sangeethasrinivasan

    (@sangeethasrinivasan)

    Hi,

    Thank you for reaching out to us.

    While adding products in filter, you can add either parent product or specific variants and both will be taken into account.

    Is the products inlisted in filter “out of stock” ?

    To have a detailed check on this, we kindly request you to open a support ticket through the following link:?https://www.flycart.org/support?and provide us with the below details:

    • Screenshots of Bulk discount rule you have configured
    • Screenshots of cart page indicating the issue you are facing and
    • Your website’s URL

    This will enable us to assist you better and get back to you quickly.

    Really appreciate it.

    Thanks
    Team Flycart

    Thread Starter yukiko-kawa

    (@yukiko-kawa)

    I found it tricky to send the images to the site’s chatbot. But I sent everything a few minutes ago.
    I hope it goes well.

    I await your thanks.

    sangeethasrinivasan

    (@sangeethasrinivasan)

    Hi,

    Yes, we received the images and one of our engineers is already in contact with you.

    Let us know in case of any further queries. We would be glad to assist you.

    Thanks
    Team Flycart

Viewing 3 replies - 1 through 3 (of 3 total)
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