Invalid backend response- JSON error

  • Resolved butchershopdustin

    (@butchershopdustin)


    8 years, 5 months ago

    I installed this plugin on Pantheon server. Now get the JSON error. It seems to work locally on my Mac. Running WordPress 4.6.1

    I tested in Chrome, Safari, Firefox.- All current.

    I installed through WordPress plug in manager and also direct FTP upload.

    I’ve only one user right now, and set its folders to direct at wp-content/uploads and wp-content/uploads/fileManagerFiles/

    The user doesn’t have any other folders.

    I read posts which directed us to change file permissions to 755 or 0755.

    I updated those folders permissions, mentioned above, and their subfolders.

    I still receive the error. Is there a different folder which I should update?

    Please advise.

    • This topic was modified 8 years, 5 months ago by butchershopdustin. Reason: specified wordpress version
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter butchershopdustin

    (@butchershopdustin)

    a little more info. In the log on Pantheon, it shows this error:

    session_start(): Failed to initialize storage module: user (path: )
    in file: wp-content/plugins/advanced_file_manager_5/php/elFinderSession.php:43

    I’ve tried setting permissions on the “advanced_file_manager_5” plugin directory and its subfiles & subfolders to 0775, 0777, and 0755- testing each time. But still have the same problem.

    Thread Starter butchershopdustin

    (@butchershopdustin)

    Also, there are no other plugins installed. Just workdpress 4.6.1 and PHP 5.5 on Pantheon.
    The permissions ar open for rwx on all 3 user groups.

    Plugin Contributor Aftabul Islam

    (@aihimel)

    @butchershopdustin

    Are you sure it is file manager plugin? I see you mention an error at: file: wp-content/plugins/advanced_file_manager_5/php/elFinderSession.php:43 this file.

    But the folder name for the file manager plugin is just “file-manager” not “advanced_file_manager_5”

    Thanks
    Aftabul Islam

Viewing 3 replies - 1 through 3 (of 3 total)
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