• Resolved btthrom

    (@btthrom)


    We are getting this message in the UI saying Error for the heading and then Invalid Backed Request. Data is Empty. I clear the cache and it works again, however, is there a more permanent fix we can use?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Did you use other authors file manager plugin? May be it was the conflict.

    Thread Starter btthrom

    (@btthrom)

    We did and we were having the same issues so I removed there and added yours as yours had better support looking at it. right now the only file manager we have

    File Manager Advanced
    Deactivate
    Cpanel for files management in wordpress

    Version 3.4 | By modalweb | View details

    File Manager Advanced Shortcode
    Deactivate
    Shortcodes for files manager-advanced-shortcode

    Version 1.3 | By modalweb | Visit plugin site

    Hey @btthrom,

    Can you please try it in incognito window? Also for shortcode support please contact us at our support

    Thread Starter btthrom

    (@btthrom)

    It appears to be working now but I was having issues with it yesterday and this morning both in standard and incognito windows.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Invalid Backend Response’ is closed to new replies.