Invalid authentication – Token

  • Resolved klm22

    (@klm22)


    6 years, 5 months ago

    Hi there,

    I see some others may have had this issue as well, but didn’t see a solution. I am trying to migrate my site from Hostgator to Siteground and after entering the token, I get the following message:

    “Invalid authentication
    Please, generate another Migration Token from your SiteGround cPanel.”

    However, I cannot generate another token since it keeps referring me to the same active token. Appreciate any help! Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    Hello,

    Which plugin version are you using?
    Can you paste a token please?

    Thread Starter klm22

    (@klm22)

    I just downloaded the plugin so I assume it is the latest. It is Version 1.0.8. Is it safe to just paste the token here?

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    You can mail it to me at hristo.p [at] siteground.com ??

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    Please, update the plugin to 1.0.9 – the authentication issue is fixed!

    anandballi

    (@anandballi)

    Hello Hristo, I have the same issue,

    Can not connect to SiteGround WP-migrator plugin at <domain name>. Please can you let me know if the problem was reintroduced.

Viewing 5 replies - 1 through 5 (of 5 total)
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