• Resolved addel101

    (@addel101)


    getting invalid error Invalid API Key provided: sk_live_***TYU5 everytime customer try to make purchase, i try to contact stripe and they Told me do a new roll over key. i already tried 3 and everytime i get error With the New new secret i put in. Says the same thing Invalid API key provided. So now I’m stuck with a site that can’t get me sales. Please if you had same problems let me know how you fix it

    The page I need help with: [log in to see the link]

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  • Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @addel101 The error you are receiving is pretty straightforward, and it is usually indicative of one of two issues:

    1. The keys you shared are incorrect.
    2. The keys do not correspond to the environment you set up the site to.

    So, besides double and triple checking that the credentials are correct, you’ll want to verify that you have set up Stripe on the mode that corresponds those keys: If you have saved live keys, Stripe needs to be on live mode, and not test mode.

    Thread Starter addel101

    (@addel101)

    Hey yea your right I didn’t have the full link iguess you only get it once. I was putting the abbreviated version of it that’s what I was getting that error

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